Loss of life claim

We’re sorry for your loss

For easier process, kindly prepare the following documents:
  1. Completely accomplished, dated and signed Claimant’s Statement forms of the beneficiaries
    Download Claimant statement forms
  2. Original copy of the Certified True Copy of the Death Certificate of Insured issued by the Local Civil Registrar (LCR) or Original copy issued by the Philippines Statistics Authority (PSA)
  3. Copy of Claimant’s government ID with date of birth, photo and signature
Optional documents:
Submitting optional documents can expedite the processing of your claims.
  1. Proof of relationship (e.g. Marriage certificate or birth certificate by the Philippines Statistics Authority (PSA)
  2. Proof of relationship (e.g. Marriage certificate or birth certificate by the Philippines Statistics Authority (PSA)
  3. Insured’s government ID with date of birth, photo and signature
  4. Attending physician’s statement
  5. Proof of bank account with full name and account number visible (e.g. Statement of account, ATM card, validated deposit slip, etc.)

Additional documents if death is due to violence/accident:
  1. Completely accomplished, dated and signed Attending Physician’s form
    Download Attending Physician’s form
  2. Police report or police traffic incident report
  3. Driver’s license if accident happened while the insured is driving
  4. Complete medical/hospital records of insured from previous and recent consultations and confinements (Including but not limited to Medical Certificate, Admitting History Record, Clinical Abstract, Discharge Summary, lab result and all diagnostic results.)