Thanking our customers for being part of the FWD family and giving us a chance to be on this journey with them.
Sharing our relentless commitment to continuously enhance customer experience and building lasting connections.
The first thing that comes to mind is when I got married, so I had to change my name, and my beneficiary, and it was very smooth for me to do that. I think everything was done online. Also, I think you know, the thing with insurance is when you get one, you don’t wanna have to worry about it. You just wanna make sure that you’re making payments on your premiums on time and that’s it. 10 years, I never had a headache, I never had an issue. It’s like they’re there, but they’re not there. I think that’s an excellent plan, when you’re talking about an insurance company. That tells me that they’re doing a good job. ‘Cause I don’t have to worry about anything. If I have questions, I can just send an email or chat, um, so again, that tells me they’re doing a fantastic job.
Simplify and streamline your claims experience.
Get ready for the launch of our claims portal - your hassle-free solution for managing insurance claims. We understand that filing a claim often comes during tough times. That's why our platform is dedicated to make claims process quick and simple for you. Enjoy a transparent and seamless process for all your insurance needs.
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